Why should we choose Hickory BBQ & Grill over another caterer?
Best catered food in the Metro Detroit Area. Our meat is always fresh, not frozen. Helpful, highly professional staff. An excellent reputation built on repeat clients and their referrals. Hickory BBQ & Grill is a privately owned family operation. Onsite mobile catering; meaning we bring our 21 foot grill/smoker to your party. We have a diverse menu to choose from. We have gained a reputation for serving the highest quality food, which is served right from our grill/smoker. We work with local suppliers to ensure that all ingredients are fresh at the time of your event.
Can I Sample Your Delicious Food First?
Tastings are an important part of the planning process … Tastings are based around your proposed menu and we can accommodate up to 6 people per appointment. All tastings are by appointment, paid in full and in advanced of the scheduled date. The per person charge varies according to the menu selection of the tasting. When your event is secured with a deposit, a refund of the tasting, for the bride and groom only, will be reimbursed 50% with the amount credited on the catering contract.
What happens to my left over food?
All food provided for your function will be left for you in disposable tin containers.
Why do some events cost more?
The size of your party, the menu selected, the location of your party, and any special requests will determine the price. Unlike our competitors, we do offer on-site BBQ service for smaller events with a custom menu. Our clients will find that our prices are comparable to what others offer, and our food, service, and attention to detail is unsurpassed.
What is the deposit for reserving an event?
Once your menu is decided, we require 50% deposit and a signed contract.
Do you charge a gratuity fee?
There is an 18% gratuity applied to all onsite catering services. This amount is distributed to the entire staff who assist in making your event successful; from handling the preparation and packing before your event, to the onsite service staff during your event and finally the tear-down and clean-up staff after your event.
How much space do you need for your smoker/grill and equipment?
With the truck included, we do need enough space to safely park at your event. It is also important that we have ample room to leave after your guests are fed and happy! And know that we always treat your property as if it were our own!
What about bad weather?
Hickory BBQ & Grill is a rain or shine operation! For outdoor events, please make alternate arrangements for an indoor serving and eating area. This being Michigan we often can’t anticipate the weather. So if it rains or snows don’t worry – we will still provide you with fabulous food in a timely manner.
Can I change my menu or guest count?
If you would like to change your menu or guest count, we will do our best to accommodate your needs. Although, final guest count is two weeks prior to event date and menu changes one month prior to event date.
Can I change my date?
This would depend on availability. All of our dates are important to us. When we reserve your special day, it gives you the confidence to know we will be there for your event. It also prevents us from booking another party on that day, and losing other business opportunities.
Do you do more than grill?
Yes, we offer far more than grilled and smoked foods. Our menu has many different options, if you want something you don’t see on our menu, please feel free to ask us. We also offer some vegetarian options as well.
Are you licensed and insured?
Hickory BBQ & Grill is a licensed full-service catering company. We carry business liability insurance and are Serv-Safe certified.
Do you provide alcoholic beverage service?
No, we are not licensed and insured to do so; all licensing and applicable laws are to be observed by the event host.
How much notice do you need to book my catering?
For Drop-Off/Pick-Up Catering, we ask for 24 hours notice. However, please feel free to call us at 734-658-5591 for last minute orders. We’ll move heaven and earth to take care of you.
For Full Service Catering, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar. Feel free to call us for short notice events. If we have an opening, we are more than happy to work with you.
Do you have any minimums for catering?
Our Self-Service Catering packages require you order for a minimum of 10 guests. Our Full Service Catering requires you order for a minimum of 50 guests.
Is Delivery Available?
Yes. We currently offer delivery to the Brighton area and all surrounding areas. Delivery charges are based on distance from the restaurant and size of the order. Please call 734-658-5591 for specifics.
What levels of service do you offer?
We currently offer the following:
- Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either come to our location or have it delivered.
- Full Service Buffet: Our onsite services include staff, showing up with our smoker, setting up the buffet table, manning the table while your guests are serving themselves and cleanup, with all remaining food left for you and your guests
What is your cancellation policy?
There is no cancellation fee of the deposit paid if your event is canceled 90 days prior to the date reserved. There is a 50% cancellation fee, of the deposit paid if your event is canceled 60 days prior to the date reserved. There is no refund, of the deposit paid if your event is canceled within 60 days of the date reserved. Event dates are at a premium and once your date is reserved, we have to turn away other potential customers.
On last minute orders received (24-48 hours); we will honor a 6 hour cancellation policy with no cancellation fee.
Can You Make Accommodations For Special Diets?
Absolutely! We offer vegetarian and gluten free options.
Can I Order Online or Get A Quote?
Yes. Click here to order online or click here to put together an online catering quote. We are always happy to take your order or put together a catering quote over the phone. Just call 734-658-5591 or you can email us at michelle@hickorybbq.net.
What methods of payment do you accept?
We can accept cash, check, VISA, Master Card, American Express and Discover.
All checks to be made payable to Hickory BBQ & Grill.
I only need some items catered. Do I have to purchase one of your buffets?
Absolutely not. We offer our most popular menu items a la cart style so you can order exactly what you need.
Do you keep my orders on file?
We use the industries leading catering system to keep up with all of your catering orders and quotes. At any time, you can call us, and we’ll be happy to email you a copy of any order or quickly place a duplicate order for you.